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manuscript:endnotes [2018/08/12 20:00] daviding Rude experiences |
manuscript:endnotes [2018/08/12 20:22] (current) daviding Exit, voice and loyalty |
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Due for rude experiences, as learning endeavours. The Toyota way says that annual reports shouldn't be about accomplishments, tell us about your mistakes, and we'll give you more authority. Trist worked with Volvo, then Toyota took a lot from Volvo. | Due for rude experiences, as learning endeavours. The Toyota way says that annual reports shouldn't be about accomplishments, tell us about your mistakes, and we'll give you more authority. Trist worked with Volvo, then Toyota took a lot from Volvo. |
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| Exit, voice and loyalty. If an individual wants to make change in a group that doesn't, the choices are to exit or just go along with the group. |
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| Some individuals see the group as important. Can the individual change the group, with respect? The individual then has to diminish himself/herself, with a smaller role. The group then becomes stronger, more powerful, more in-charge. The people who matter are those who have a special value for the social group. |
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